Refund Policy

01.Digital Goods

MoltShell provides non-tangible, irrevocable digital goods (compute credits and API access). Therefore, we generally do not offer refunds once credits have been purchased and added to your account.

02.Exceptions

We may consider a refund request within 14 days of purchase if:

• The credits have not been used.
• There was a technical error with the transaction.

03.How to Request

To request a refund, please contact us at support@moltshell.xyz with your transaction ID.

04.Disputes

Any chargebacks or disputes filed without contacting support first will result in immediate account termination.